SPICE OF SUCCESS

THE HOSANG FAMILY AND CARIBBEAN FOOD DELIGHTS

ROOTED IN FAMILY LEADERSHIP

The story of Caribbean Food Delights is inseparable from the journey of cofounder, Vincent HoSang. Born in St. James, Jamaica, to Chinese immigrant parents, Vincent grew up in a large family where hard work and resilience were a way of life. He migrated to the Bronx in 1968, and a decade later, he and his wife and business partner, Jeanette, purchased a struggling fried chicken restaurant, and transformed it into a vibrant West Indian bakery and restaurant – Kingsbridge Delights.

This small business introduced authentic Caribbean cuisine and baked goods to New York’s Caribbean community, laying the ground work for the foundation of Royal Caribbean Bakery. This solid foundation would eventually expand into Caribbean Food Delights, which today stands as the largest manufacturer of Jamaican-style patties.

Camilus, a diligent production employee monitors the dough for quality and consistency. Caribbean Food Delights has been Safe Quality Food (SQF) certified for 15 consecutive years, holding the highest level of certification available.

Today, the company’s legacy remains deeply rooted in family leadership. Vincent HoSang continues as chairman, while his daughters Sabrina HoSang Jordan and Simone HoSang serve as CEO and COO, respectively. Their brother, Damian, leads Royal Caribbean Bakery as CEO. Each sibling brings unique strengths that, together, keep the company moving forward. Simone’s background in research and development fuels innovation in food science and product development. Meanwhile, Damian manages both the bakery and franchise, JerkQ’zine Caribbean Grille, while also overseeing technical operations to ensure efficiency and reliability.

As CEO, Sabrina charts the company’s strategic direction, emphasizing both growth and expansion while strengthening partnerships and serving as the face of the business within the community. She notes that her leadership encompasses everything from marketing and public relations to partnership-building and team guidance – highlighting her business acumen and ability to guide growth while keeping the company connected to its roots.

QUALITY ISN'T OPTIONAL

Quality has been a defining standard at Caribbean Food Delights since Vincent and Jeanette HoSang first began selling patties in the Bronx. Today, that standard is safeguarded not only by tradition but also by rigorous compliance and oversight. Caribbean Food Delights’ Jamaican-style frozen patties are produced at its 103,000-square-foot facility in Tappan, New York, while Royal Caribbean Bakery operates separately in Mount Vernon. The intentional division reflects both scale and compliance: the USDA mainly oversees meat, poultry, and egg products, while the FDA regulates most food products that do not fall under the USDA’s jurisdiction including processed foods, dairy, eggs, and seafood. By housing them in different facilities with dedicated staff, the company ensures that one side of the business never jeopardizes the other, this structure also allows each to specialize and excel.

This level of strategic foresight and commitment sets a standard of discipline that carries through every ingredient and process. Caribbean Food Delights has been Safe Quality Food (SQF) certified for 15 consecutive years, holding the highest level of certification available. “SQF is not required and it’s costly,” Sabrina HoSang Jordan explained, “but it’s something we go through to show our customers that we go above and beyond with food safety and quality.” Audits are rigorous, unannounced, and continuous, and the process requires preparation year-round, not the night before. It is no wonder that visitors often remark on the exceptional cleanliness of their facility.

Every product begins with carefully sourced ingredients and a commitment to authenticity. The beef, imported from Australia, comes from grass-fed, hormone-free, and steroid-free cattle – a higher-quality choice that sets Caribbean Food Delights apart from many competitors. To achieve the perfect spice, the company relies on Scotch bonnet peppers grown in Florida by a Jamaican farmer. When they briefly tried substituting habaneros, loyal customers immediately noticed the difference. As Sabrina explains, “We wanted the taste that you get in Jamaica and bring it here to the U.S., and we’ve learned what not to sacrifice.”

Inside the plant, precision ensures that authenticity is matched by consistency. Beef is seasoned and simmered in kettles with the family’s secret recipe before being wrapped in dough through a highly automated process that is as impressive in scale as it is in accuracy. Depending on the product line, patties may be sold baked or unbaked to suit customer preferences. “When we say the product is unbaked, we are referring to the dough – not the filling, which is thoroughly cooked,” explained Sabrina HoSang Jordan. “A lot of people like it that way because baking it at home makes it come out fresh, and it’s a very different experience than pre-baked products.”

After filling, patties move through nitrogen flash-freezing, a technology that freezes them in seconds rather than minutes or hours. This prevents ice crystals and preserves the original texture, taste, and nutritional content. From there, the patties are packaged and stored in a freezer large enough to hold 30 trailer loads of products, ready to ship while still at their peak freshness.

This careful balance of selectively sourced ingredients, hands- on oversight, and scalable automation allows Caribbean Food Delights to produce more than 20 varieties while maintaining the scratch-made standards customers expect. “No matter where you buy it, whether it’s a spicy beef patty at Costco, a vegetable patty at ShopRite, a chicken patty at your local West Indian bakery or online for cocktail-sized patties for your next party, you’re going to experience the same authentic taste and quality ingredients,” said Sabrina HoSang Jordan.

In addition to its renowned patties, the company offers a diverse selection of seasonings and sauces in smaller batches, while Royal Caribbean Bakery produces an array of baked goods. Together, these offerings solidify the company’s reputation as a true provider of authentic Caribbean flavors.

INNOVATION TAKES PERSISTENCE

From its earliest days, Caribbean Food Delights has embraced innovation as the key to growth. While the spicy beef patty remains its signature product, the company has continuously expanded its offerings to reflect evolving tastes and markets. Today, patties come in a wide range of flavors and sizes – from curry chicken to vegetarian, plantain, or even jackfruit, showing both versatility and a willingness to take risks in product development.

Caribbean Food Delights was the first company to introduce microwavable Jamaican-style patties to grocery store shelves, opening the door for other brands to follow. Innovation remains central to its growth. The family continues to explore new directions–from potentially reviving the successful Sabrina’s Delights puff pastry line, to experimenting with fusion cuisine inspired by the HoSang family’s Chinese-Jamaican heritage, to researching lower-sugar bakery items that could meet growing demand for healthier options. There’s a lot of talk about fusion cuisine, and with both of my parents being Chinese and Jamaican, it feels natural to bring those flavors together,’ said Sabrina HoSang Jordan. ‘At the same time, customers are asking for healthier choices, so there’s a lot of room to keep innovating.’

Caribbean Food Delights COO Simone HoSang (left) and her sister CEO Sabrina HoSang Jordan (right) look on as patties move along the production line.

Equally important are the decisions made behind the scenes. The company has invested heavily in automation, adding precision machinery that can portion, wrap, and bake patties at scale, along with nitrogen flash-freezing systems that lock in freshness at its peak. These advances boost efficiency while preserving the scratch- made quality that defines every product.

Becoming a household name requires both innovation and persistence. Scaling from a single fried chicken restaurant in the Bronx to supplying national retailers has demanded that the HoSang family meet every challenge head-on. Breaking into new markets comes with steep requirements. As Sabrina HoSang Jordan explained, stores expect products to sell at volume, each with their own required minimum amounts, and delivered with exacting reliability. “If you do not sell more than the minimum amount or if you keep missing the required delivery dates, you risk being kicked out,” she noted.

Our creativity must extend beyond the production line, “making great food and getting it on shelves isn’t enough,” said Sabrina HoSang Jordan. Caribbean Food Delights brings its brand to life through experiences that resonate with customers. From in-store sampling at Costco and BJ’s to television and radio campaigns, and from community celebrations like bun-and-cheese eating contests to the playful Mr. and Mrs. Patty mascots created by Vincent and Sabrina, the company has found memorable ways to stay connected. “We want people to smile when they see our products, to feel the joy and authenticity that is at the heart of our brand,” she added.

Patties entering the spiral cooler after exiting the oven, move along conveyors on their way to the freezer before being packaged. The company produces both fully cooked (reheatable) and ready-to-bake Jamaican patties, ensuring convenience without compromising authenticity of flavor.

THE TRUE TEST: STAYING ON THE SHELF

Even with decades of growth and a strong reputation, Caribbean Food Delights is not immune to the pressures of today’s economy. Rising costs show up at every level of the business. Inflation and tariffs have driven up the price of beef and other essential ingredients, placing a heavy strain on sourcing since much of the company’s meat is imported. In an effort to manage expenses, the team sources local beef, when possible, yet demand has pushed prices higher across the board. Energy costs, already a major factor in running large freezers and production equipment, have continued to climb. On top of that, higher interest rates make it more expensive to finance new machinery or expand operations. Each of these factors chips away at margins in an industry where volume is critical.

“We don’t want to have an inferior product or add any fillers because what we pride ourselves on is quality,” said Sabrina HoSang Jordan. “But we also recognize that our product is not a luxury item, affordability matters, and we have to sell a lot of patties to make money, and even then, the margins can be small. That is a problem we’re facing now, and we hope that changes soon, but it seems like it’s more challenging than ever.”

On top of today’s economic pressures, competition adds another layer. Caribbean Food Delights may have been the first to introduce microwavable Jamaican-style patties to grocery store shelves yet now rivals vie for the same customers. Shelf space itself is a constant battle. As Sabrina HoSang Jordan explained, “Introducing a new product is never easy, and when you do, it has to be a strong seller. Getting on the shelf is one thing, staying there is the true test.”

Despite these pressures, Caribbean Food Delights continues to adapt and persist, carrying forward the grit and determination that have defined the HoSang family’s story from the very beginning.

Patties are packaged and stored in a freezer large enough to hold 30 trailer loads of products, ready to ship while still at their peak freshness.

OUR SUCCESS STARTS WITH PEOPLE

Caribbean Food Delights’ success started and continues to focus on people. From the very beginning, when Vincent and Jeanette HoSang brought authentic Caribbean flavors to the community in the Bronx, the business was built on serving people. Today, that commitment continues, to the customers who look for familiar flavors in every patty, and to the employees whose skills and dedication keep the company thriving.

When you walk through the company’s Tappan facility this is clear. From machine operators and maintenance technicians to food technologists, sales, marketing, and human resources, the business relies on a wide range of skills, often carried out by employees who have been with the company for 10, 20, even 40 years. That longevity reflects a workplace culture where people feel valued and connected. As Sabrina HoSang Jordan explained, “We have employees who have been here long enough, we’ve seen their families grow up, and now some of their children work here. That kind of loyalty only happens when people feel like they are part of a family.”

They are also our best product testers, offering candid feedback when new items make their way into the break room. “When we put something new out for employees to try, we know right away whether it’s going to sell,” said CEO Sabrina HoSang Jordan. “Our team is on the front line, and they give us honest feedback that makes the product stronger before it ever reaches the shelf.”

Packer, Vilma putting the 2-pack Beef Mild patties in a box to be shipped to Walmart

But, like many manufacturers across the Hudson Valley and beyond, Caribbean Food Delights also faces the ongoing challenge of finding and keeping qualified workers. Some roles, like maintenance mechanics and food technologists, require specialized technical expertise and training even after hiring, while others depend on leadership ability and institutional knowledge. At every level, the strength of the workforce remains essential to sustaining the company’s growth. “I know we can do more, but right now, as everybody’s facing, it is difficult to find workers,” Sabrina explained. To support the engagement of the current team, the company is investing in improvements such as new office space, locker rooms and a larger cafeteria, ensuring growth happens with employees in mind, not at their expense.

Sabrina also knows that meeting future demand will take more than facilities and equipment, it requires scaling across all fronts, from supply chain resilience to workforce development. That is why she has become a passionate advocate for building partnerships in the community. Caribbean Food Delights collaborates with the Council of Industry and the Rockland Business Association, and Sabrina is eager to expand opportunities through Rockland Works and with the new leadership at Rockland Community College.

Beyond workforce partnerships, the family’s philanthropic work through the Vincent HoSang Family Foundation extends their impact even further. The foundation has funded scholarships for students in Rockland County and the Caribbean, supported hospitals with critical medical equipment, and backed local food pantries, reinforcing the HoSang family’s belief that business success and community well-being must grow together to ensure the next generation inherits not just a thriving company, but a stronger community. It’s a vision of growth rooted in family, flavor, and the promise of opportunity.

CEO Sabrina HoSang Jordan standing in the freezer that holds 30 trailer loads of product. Temperature is kept at minus 10 degrees.

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