To Reinvent Themselves, Manufacturers try Doing More
The latest idea to reinvent American manufacturing: Servitization.
More manufacturers are shifting their focus from products to end solutions in a means to enhance their competitive advantage.
A survey of 750 manufacturers in 16 countries by enterprise applications company IFS found a growing number are offering “servitization.” Anthony Bourne, Vice President of Global Industry Solutions at IFS wrote a white paper on the trend and said this is where the manufacturer expands its product line with implementation, maintenance, upgrades and a lifecycle approach, offering not just a product but an outcome.