Course: Problem Solving & Decision Making @ WCC
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Attention: This course is not currently being run. If you are interested in this training please contact the Council of Industry or phone us at (845) 565-1355.
Time: 9:00 am - 4:30 pm
Location: SUNY Westchester
Instructor: Tom Preston
Cost: $200 single Council members, $175 each for two or more from the same company, $375 non-members
To register click here
In today’s fast-paced business climate, knowing how to solve problems and make decisions efficiently and effectively is highly important. There are many ways to go about solving a problem or making a decision, but if people in an organization can learn common strategies and procedures for problem solving and decision-making, then they can learn to work together collaboratively in facing the challenges of their organization.
This class will cover:
- Stating the problem accurately • Controlled brainstorming • Analyzing the data • Pareto Analysis
Each team gathers data on their defined problem from step 4 above. Construct a Pareto Chart using the collected data and then will present to class the results of the Pareto analysis. There will be discussion on:
- How do we get to the solution phase?
* PPA Potential Problem Analysis
* Business case analysis
* Solution matrix
- Testing the solution
- Implementation and Process change
* Other problem solving tools SPC
* Empowered employee