Course: Problem Solving & Decision Making @ RCC

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Course Details:

Problem Solving & Decision Making @ RCC

Attention: This course is not currently being run. If you are interested in this training please contact the Council of Industry or phone us at (845) 565-1355.

Time: 9:00 am - 4:30 pm

Location: SUNY Rockland

Cost: $200 single Council members, $175 each for two or more from the same company, $375 non-members

To register click here


In today’s fast-paced business climate, knowing how to solve problems and make decisions efficiently and effectively is highly important. There are many ways to go about solving a problem or making a decision, but if people in an organization can learn common strategies and procedures for problem solving and decision-making, then they can learn to work together collaboratively in facing the challenges of their organization.

This class will cover:

  • Stating the problem accurately •  Controlled brainstorming   •  Analyzing the data   •  Pareto Analysis


Each team gathers data on their defined problem from step 4 above. Construct a Pareto Chart using the collected data and then will present to class the results of the Pareto analysis. There will be discussion on:

  • How do we get to the solution phase?

 * PPA Potential Problem Analysis

 * Business case analysis

 * Solution matrix

  • Testing the solution
  • Implementation and Process change

 * Other problem solving tools SPC

 * Empowered employee

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