Course: BUILDING BUSINESS COMMUNICATION SKILLS
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Attention: This course is not currently being run. If you are interested in this training please contact the Council of Industry or phone us at (845) 565-1355.
In this course, participants will gain an understanding of the importance of good communication skill in the workplace. Whether speaking informally, making a formal presentation, leaving a voicemail, participating in a teleconference, writing a memo, report, email, fax or letter you are sending very important messages – some that you intend to and some that you may not. This class will explore the basic communication model, examine different styles of communicating, identify participants’ primary communication style and develop an action plan to help participants improve their overall communications. This is a very practical class and participants will leave with ideas they can put to use immediately.