The Manufacturer’s Association of the Hudson Valley
Consulting
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Debra Pearlman
Customer Service and Sales Training - DP Sales Pro
DP Sales Pro will work directly with CEO's interested in increasing their sales revenue and motivating their sales and customer service reps. Focusing on customer feedback, satisfaction levels and referral rates allows for customized training sessions. Evaluating the skill level of individual sales and/or customer service agents enhances the one-on-one sales coaching benefits. As a result, clients enjoy long lasting profitable ROI, as well as substantially increased customer satisfaction and referral levels.
Strategically design sales training programs providing clients measurable results and high ROI. Identify areas in need of concentration; establish customized presentations and one-on-one coaching sessions; provide direction and leadership; support and empower team leaders and Sales Managers; and, provide on-going training as necessary ensuring sales cycle continues to generate high profits and revenue.
A few of the corporations DP Sales Pro has worked with include:
Habitat for Humanity
Selux Corporation
AmeriPride Services
MTA Long Island
Avon Products R&D
Metal Container Corp. (Anheuser-Busch Co.)
Decorative Product Source
JRM Industries
Most recent project: Having completed a 12-month consulting project with an organization enjoying annual sales in the $50 million range, their sales department was virtually recreated. By changing the culture, creating a team atmosphere, motivating the Sales Consultants to take ownership, the results were evident in an increased revenue and profit base.
DP Sales Pro
Debra Pearlman
92 Rose Ann Lane
Chester, NY 10918
Phone:(845) 649-2727
E-mail: debra@dpsalespro.com
www.dpsalespro.com
Paul Campanella
Project Management - Training, Implementation, Mentoring - Action Plus Project Management,Inc.
Paul Campanella of Action Plus Project Management Inc. offers project management disciplines that can be integrated within a company’s strategic plan and can significantly increase the company’s growth and profit.
Services include:
Contract Project Management
- Construction / Relocation
- Manufacturing Development & Improvement
Training
- Project Management / Critical Path Management
- Microsoft™ Project 98, 03, 07
- FDA-cGMP Awareness for Drugs (21 CFR 210/211)
- FDA-cGMP Awareness for Medical Devices (21 CFR 820)
Consulting/Mentoring/Auditing
- Project Auditing & Evaluation
- FDA cGMP Auditing
- Lean Manufacturing - Quick Changeover
Guided Work Sessions
- Strategic Planning
- Strategic Project Selection
- Strategic Product Positioning
- Work Flow Analysis
- Problem Resolution
Action Plus Project Management, Inc.
Paul Campanella, Principal
PO Box 825
Monroe, NY 10949
Phone: 845-783-0812 Office; 845-325-5903 Mobil
E-mail: info@actionplusprojectmanagement.com
www.actionplusprojectmanagement.com
HVTDC
Hudson Valley Technology Development Center
The Hudson Valley Technology Development Center (HVTDC) helps small to medium-sized manufacturers, businesses, inventors, and entrepreneurs in the seven-county Hudson Valley area to become more competitive in the marketplace. HVTDC provides direct assistance or locates outside resources to help with business development, operations, sales and marketing, workforce development, technology advancement and integration, and entrepreneurial initiatives.
300 Westage Business Center
Fishkill, NY 12524
Phone: (845) 896-6934
Fax: (845) 896-7006
President: Thomas Phillips
E-mail: phillips@hvtdc.org
www.hvtdc.org